It is the little things in life that make the difference.
I had just gotten my “project” out of the shop.
Tooling south on Airport rd. Monday afternoon that project decided to suddenly come to a halt.
There is no good time to break down. There is no good place to break down either but if I had my druthers in life, this was the ideal place to have this happen.
Sure, the road is narrow, heavily traveled, poorly lit and the 5 o’clock traffic had not yet commenced.
But unknown to me was the staff at the nearby business saw my dilemma.
Wondering how am I going to get this vehicle off the high way by my myself was soon replaced by a voice asking if he could push while I steered.
Dressed in SEE ME yellow as if destined to be the alternative horsepower I needed, Kevin pushed while I steered.
Kevin let me steer into the parking lot of your business at 8950 Airport Rd.
Just as quickly as he had appeared Kevin was gone and back to work in his office.
No time for Thank you’s and appreciation.
Kevin had come out…done what need to be done.. and was back at his duties of the day.
Once secured, I went in, was greeted by compassionate Stephanie Freitas.
Stephanie offered a phone, water, bathroom and a can of gas if I needed any of these.
The point I am making is a simple act of helping someone in need does not go unnoticed.
If Gard Heating and Air will do the right thing for me, go out of their way, step into traffic and even turn their back to oncoming traffic without being asked or knowing me, it tells me they will do that and more for me when they service my Heating and Air equipment.
I own 11 homes in the Redding area.
My next call for Heating and Air service will be to Kevin and Stephanie at Gard Heating and Air.
When doing “The Right Thing” counts, I can count on the folks at Gard.
Mike McMaster
I had just gotten my “project” out of the shop.
Tooling south on Airport rd. Monday afternoon that project decided to suddenly come to a halt.
There is no good time to break down. There is no good place to break down either but if I had my druthers in life, this was the ideal place to have this happen.
Sure, the road is narrow, heavily traveled, poorly lit and the 5 o’clock traffic had not yet commenced.
But unknown to me was the staff at the nearby business saw my dilemma.
Wondering how am I going to get this vehicle off the high way by my myself was soon replaced by a voice asking if he could push while I steered.
Dressed in SEE ME yellow as if destined to be the alternative horsepower I needed, Kevin pushed while I steered.
Kevin let me steer into the parking lot of your business at 8950 Airport Rd.
Just as quickly as he had appeared Kevin was gone and back to work in his office.
No time for Thank you’s and appreciation.
Kevin had come out…done what need to be done.. and was back at his duties of the day.
Once secured, I went in, was greeted by compassionate Stephanie Freitas.
Stephanie offered a phone, water, bathroom and a can of gas if I needed any of these.
The point I am making is a simple act of helping someone in need does not go unnoticed.
If Gard Heating and Air will do the right thing for me, go out of their way, step into traffic and even turn their back to oncoming traffic without being asked or knowing me, it tells me they will do that and more for me when they service my Heating and Air equipment.
I own 11 homes in the Redding area.
My next call for Heating and Air service will be to Kevin and Stephanie at Gard Heating and Air.
When doing “The Right Thing” counts, I can count on the folks at Gard.
Mike McMaster
The Ruud support team has approved the following review:
Reviewer Name: Deborah
Review Date: 6/14/2017 8:33:07 PM
Contractor: Gard Heating & Air
Rating: 5 stars
Comments: Kevin, You sure know how to pick a team!!!! The men who you sent to install my new HVAC unit were wonderful. Joe, Stretch, Emery. Thank you, for your sence of humor, putting up with mine.....and listening to my music. oh, oh oh, cleaning up at the end of your day. You all made me laugh and smile. What a GREAT TEAM
Excellent service
10/03/2016 7:34 PM
Had complete new installation recently. Friendly installers. Brought in portable air coolers for the one night a/c wasn't completed.
Helen
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Wonderful service
08/20/2016 9:38 AM
Gard did a great job and the crew was friendly and informative!!
Wendy
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Great Company
08/09/2016 2:27 PM
Had new system installed and we are very happy with it.
It has cut our electric bill by 500 kwh during the month of July from last year in July and the AC was set to 75 degrees the whole month.
Shastaron
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Excellent Service
08/09/2016 8:56 AM
Gard Heating and Air does excellent work and they are the best HVAC company we have ever worked with. We are very happy with their recommendations and the service they provide.
Dave at CRDC
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Very easy to deal with
05/30/2016 6:05 AM
from start to finish Gard Heating and Air was very professional and easy to work with. showed up on time and did a bang up job.
kellyg1957
Great Company
05/04/2016 6:46 PM
The best HVAC company we have ever worked with. We will not do business with any other company.
Dave at CRDC
10/03/2016 7:34 PM
- Age: 66 or over
- Gender: Female
- Type of Service: Installation/Replacement
- Things Like About Contractor: Knowledgeable, Responsive, Trustworthy, Friendly
- Influenced Decision to Buy from Contractor:: Price, Contractor Reputation
Had complete new installation recently. Friendly installers. Brought in portable air coolers for the one night a/c wasn't completed.
Helen
- Professionalism
- Product Knowledge
- Service & Installation
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Wonderful service
08/20/2016 9:38 AM
- Age: 35 to 49
- Gender: Female
- Type of Service: Installation/Replacement
- Things Like About Contractor: Trustworthy
- Influenced Decision to Buy from Contractor:: Contractor Reputation
Gard did a great job and the crew was friendly and informative!!
Wendy
- Professionalism
- Product Knowledge
- Service & Installation
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Great Company
08/09/2016 2:27 PM
- Age: 66 or over
- Gender: Male
- Type of Service: Installation/Replacement
- Things Like About Contractor: Knowledgeable, Responsive, Trustworthy, Friendly, Proficient
- Influenced Decision to Buy from Contractor:: Price, Contractor Reputation, Product
Had new system installed and we are very happy with it.
It has cut our electric bill by 500 kwh during the month of July from last year in July and the AC was set to 75 degrees the whole month.
Shastaron
- Professionalism
- Product Knowledge
- Service & Installation
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Excellent Service
08/09/2016 8:56 AM
- Age: 66 or over
- Gender: Male
- Type of Service: Installation/Replacement
- Things Like About Contractor: Knowledgeable, Responsive, Trustworthy, Friendly, Proficient
- Influenced Decision to Buy from Contractor:: Contractor Reputation
Gard Heating and Air does excellent work and they are the best HVAC company we have ever worked with. We are very happy with their recommendations and the service they provide.
Dave at CRDC
- Professionalism
- Product Knowledge
- Service & Installation
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Very easy to deal with
05/30/2016 6:05 AM
- Age: choose to not respond
- Gender: Male
- Type of Service: Installation/Replacement
- Things Like About Contractor: Knowledgeable, Responsive, Friendly
- Influenced Decision to Buy from Contractor:: Contractor Reputation
from start to finish Gard Heating and Air was very professional and easy to work with. showed up on time and did a bang up job.
kellyg1957
- Professionalism
- Product Knowledge
- Service & Installation
Great Company
05/04/2016 6:46 PM
- Age: 66 or over
- Gender: Male
- Type of Service: Installation/Replacement
- Things Like About Contractor: Proficient, Responsive, Friendly, Knowledgeable, Trustworthy
- Influenced Decision to Buy from Contractor:: Contractor Reputation
The best HVAC company we have ever worked with. We will not do business with any other company.
Dave at CRDC
- Professionalism
- Product Knowledge
- Service & Installation
